2024 My dell won

To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes. If installed from the Microsoft Store, you can .... Xnxxamhat

Learn how to set up, use and troubleshoot Dell Performance Docking Station WD19DC or WD19DCS. Find information about drivers, setting up multiple monitors and troubleshooting steps to. . The WD19DC or WD19DCS docking station is also compatible with a laptop that has dual ports. To learn more, refer to the.For Dell laptops with removable batteries, see the User Guide for your Dell laptop for step-by-step instructions to safely remove the battery. NOTE: On select Dell Latitude laptops, try to recover the laptop using the forced ePSA method from a POST or boot failure.Resolution. Inspect the power cable and the power port on the desktop for damages. Verify that the power cable and wall outlet are working correctly. Check LED indicator on AC adapter (select Dell all-in-one computers only) Verify that the correct voltage is set on the power supply unit (applicable for Dell desktops only) Run a diagnostic test ...Power the computer off. Power the computer on. At the Dell logo screen, tap the F12 key several times until you see Preparing one time boot menu in the upper right corner of the screen. At the boot menu, select the device under UEFI BOOT that matches your media type (USB or DVD). Select your keyboard language.Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the boot-related issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). Suggested Quick Fixes: Reseat the USB cable or wireless USB receiver. When you have a wireless USB or Bluetooth mouse, install new batteries. Insert the USB cable or wireless USB receiver into another USB port to test. Save any data, close any open programs, and restart the computer.Jun 29, 2023 · Step 1: Run the MiniTool Partition Wizard Pro Ultimate Edition to get its main interface, and then click on the Data Recovery option on the upper left corner of the window to start the operation. Step 2: In the next window, choose the target drive from the given options and click the Scan button to scan the selected drive. Aug 8, 2023 · For Dell laptops with removable batteries, see the User Guide for your Dell laptop for step-by-step instructions to safely remove the battery. NOTE: On select Dell Latitude laptops, try to recover the laptop using the forced ePSA method from a POST or boot failure. Press and hold the power button for 10 to 15 seconds. Connect the power cable back and check if the system is working fine. Also check if the power button status of the system tower changes after draining the flea power. To ensure the monitor is working fine, run the self test on the monitor:Step 1: Run the MiniTool Partition Wizard Pro Ultimate Edition to get its main interface, and then click on the Data Recovery option on the upper left corner of the window to start the operation. Step 2: In the next window, choose the target drive from the given options and click the Scan button to scan the selected drive.If only one CD, DVD, or Blu-ray disk is causing a problem, it is an issue with the disk and not the drive. Based on the symptoms mentioned in the table below, click the corresponding link to the Dell knowledge base article for specific troubleshooting steps. Table 1 - Identifying the symptoms and links to helpful troubleshooting resources.Resolution. 1. Unlock the Flash Card. NOTE: If you are not using an SD card, go to step 2. Most, but not all Secure Digital (SD) cards have a lock lever that write-protects the data on the card. Find the small notch on the left or right edge of the SD card. Pull the switch up OR in the direction the label states to unlock the SD card.Jul 21, 2023 · If the Dell laptop can turn on with the AC adapter only, and if you notice the battery symptoms that are mentioned below, see the Dell knowledge base article How to Troubleshoot Dell Laptop Battery Issues. The battery does not hold a charge. The battery indicator LED does not glow or blinks continuously. The laptop does not recognize the battery. To perform a hard reset on a Dell computer, follow these steps. Turn off the computer. Disconnect the power cable (for desktops), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). NOTE: For Dell laptops that have a nonremovable battery, learn How to Reset Real Time Clock (RTC) to Recover Your Dell ...Meanings of Power Button States. Dell desktop computers have a power button light (LED) that is able to change its status. This is useful for reporting the general status of the computer. The LED can be green, yellow, or off. It can also blink or maintain a steady color ( Table 1 ). The computer is receiving power and providing power to all the ...Right-clicking the Drive 1 here and selecting Properties brings up a box labeled TOSHIBA MK1646GSX [the iomega 2.5" drive] USB Device Properties. Under General it says "This device is working properly". OK - The external drive is running. The computer recognizes that the drive is there.If only one CD, DVD, or Blu-ray disk is causing a problem, it is an issue with the disk and not the drive. Based on the symptoms mentioned in the table below, click the corresponding link to the Dell knowledge base article for specific troubleshooting steps. Table 1 - Identifying the symptoms and links to helpful troubleshooting resources.Jul 11, 2023 · To wake up a computer or the monitor from sleep, standby, or hibernate, move the mouse or press any key on the keyboard. If this does not work, press the power button to wake up the computer. NOTE: Monitors will wake up from sleep mode as soon as they detect a video signal from the computer. If the monitor does not wake up from sleep mode ... Jul 6, 2023 · Follow the on-screen instructions to install Dell SupportAssist. For more information, see the Dell knowledge base article Dell SupportAssist (formerly Dell System Detect): Overview and Common Questions. Enter the Service Tag of the laptop and click Search. Or, click Browse all products and select your Dell computer from the catalog. To uninstall the Dell Download Manager. Open the Start menu by clicking the Start button in your taskbar. Click Control Panel. Click Programs and Features. On the programs list, double-click Akamai NetSession Interface. Click Uninstall. A dialog box should appear to indicate that the uninstall process was successful.Jun 12, 2023 · For detailed information about support and system requirements for Windows 11 on Dell devices, including TPM requirements, see Dell KB article, "Windows 11 – Scope of Support and System Requirements". For more information about Windows 11, see Dell's Windows 11 learning page, or see Microsoft's Windows 11 page for features. Open a browser and go to the Dell Support Site. Enter your computer's service tag to get a page matched to how your computer shipped from Dell. (Alternatively, select your computer type from the product list to get a list of general information for your personal computer type.)To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes. If installed from the Microsoft Store, you can ... Jul 24, 2023 · If only one CD, DVD, or Blu-ray disk is causing a problem, it is an issue with the disk and not the drive. Based on the symptoms mentioned in the table below, click the corresponding link to the Dell knowledge base article for specific troubleshooting steps. Table 1 - Identifying the symptoms and links to helpful troubleshooting resources. If your Dell laptop won't turn on, there are a variety of hardware and software problems to troubleshoot. You can check for beeps or flashing lights that could indicate a failed POST test and... Aug 15, 2008 · Right-clicking the Drive 1 here and selecting Properties brings up a box labeled TOSHIBA MK1646GSX [the iomega 2.5" drive] USB Device Properties. Under General it says "This device is working properly". OK - The external drive is running. The computer recognizes that the drive is there. See full list on dell.com Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the boot-related issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery).May 6, 2021 · It's this "Fusion Service" driver library that was stuck not being able to auto-update, you must download it and install separately. THEN, re-run "my dell" and it will work. NOTE: This "Fusion Service" is now showing up under my own Service Tag as of 4/15/22, but its filename is the same. It even says in its description THIS is a GENERIC ... 6. Clean your charging port. 1. Connect the PC to a wall socket directly. A surge protector can cause your Dell computer not to charge, even if it’s plugged in. The protector does this to guard the battery. To be sure that the issue is not caused by this simple factor, you have to power off the machine and plug it directly into a wall socket. 2.To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes.To perform a hard reset on a Dell computer, follow these steps. Turn off the computer. Disconnect the power cable (for desktops), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). NOTE: For Dell laptops that have a nonremovable battery, learn How to Reset Real Time Clock (RTC) to Recover Your Dell ...1. Repair the Dell Update app. Press the Windows key + R to open Run. Type control and click OK. This will open the Control Panel. Select the Programs option. Now, choose Programs and Features. Locate and select the Dell Update or Dell Update for Windows Universal app from the list of installed apps.Press and hold the power button for 10 to 15 seconds. Connect the power cable back and check if the system is working fine. Also check if the power button status of the system tower changes after draining the flea power. To ensure the monitor is working fine, run the self test on the monitor:I have reinstalled (Windows 10) in my Dell Inspiron 15 3576 laptop and all Dell apps are gone. I have gone to install then from Windows Store but it shows "This app is not compatible with this device". I have purchased this laptop in August 2019 and have all the apps before reinstalling. How can I get the "My Dell" app? Please helpIf only one CD, DVD, or Blu-ray disk is causing a problem, it is an issue with the disk and not the drive. Based on the symptoms mentioned in the table below, click the corresponding link to the Dell knowledge base article for specific troubleshooting steps. Table 1 - Identifying the symptoms and links to helpful troubleshooting resources.Additional Information. This article designates Dell laptops and desktops that have been tested for update to Windows 10 2022 Update (Build 22H2), and previous versions of Windows 10. If your device is not listed in the tables below, Dell is not testing the device and drivers will not be updated for that model.Mar 3, 2023 · Suggested Quick Fixes: Reseat the USB cable or wireless USB receiver. When you have a wireless USB or Bluetooth mouse, install new batteries. Insert the USB cable or wireless USB receiver into another USB port to test. Save any data, close any open programs, and restart the computer. Press and hold the Windows () key, and then press the q key. In the Search box type device manager. Select Device Manager (Control panel) in the list of programs. Click Plus (+) next to Bluetooth. Note: When there is no listing for Bluetooth, go to Step 6. Look for any listing that has a down arrow next to it.To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes.Nov 9, 2019 · Dell Update app issues. Hi, whenever I open the Dell Update app, the Dell Update loading screen covers my laptop for 5-10 minutes however during this time my laptop doesn't recognize that the app is open. I then get to the main screen. I click on the check button to check for updates but the check button remains dark for 1-2 minutes and then I ... Jun 12, 2023 · For detailed information about support and system requirements for Windows 11 on Dell devices, including TPM requirements, see Dell KB article, "Windows 11 – Scope of Support and System Requirements". For more information about Windows 11, see Dell's Windows 11 learning page, or see Microsoft's Windows 11 page for features. Flip the laptop over. Push on the battery release button or buttons to release the battery form the computer and remove the battery. Power on the computer without the battery, allowing it to boot completely. Completely power the computer down and remove the cord once again. Reinstall the battery, plug in the power adapter and re-boot the computer.Jun 12, 2023 · For detailed information about support and system requirements for Windows 11 on Dell devices, including TPM requirements, see Dell KB article, "Windows 11 – Scope of Support and System Requirements". For more information about Windows 11, see Dell's Windows 11 learning page, or see Microsoft's Windows 11 page for features. Feb 28, 2023 · Resolution. 1. Unlock the Flash Card. NOTE: If you are not using an SD card, go to step 2. Most, but not all Secure Digital (SD) cards have a lock lever that write-protects the data on the card. Find the small notch on the left or right edge of the SD card. Pull the switch up OR in the direction the label states to unlock the SD card. Press and hold the power button for 10 to 15 seconds. Connect the power cable back and check if the system is working fine. Also check if the power button status of the system tower changes after draining the flea power. To ensure the monitor is working fine, run the self test on the monitor:Remove AC adapter, battery and then press 'Power On' button for 15 seconds to release Static Flea Power. Replace battery, adapter, power on system, quickly start tapping F2 key continuously to get into BIOS. Please Reset the BIOS to Default Values and see if the BIOS will then detect the new AC adapter. L. LSUFAN51.Upgrade to Windows 11. Dell recommends using the upgrade option through Windows Update to install Windows 11 on a tested computer. This keeps your files and retains the restore partition in case you need to go back to Windows 10. To check if Windows 11 is ready for your device, go to Settings > Windows Update and select Check for updates.Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the power issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery).Before configuring your email settings, be sure that your computer is connected to your network or ISP (Internet Service Provider), and that you have all the specific information that is needed for incoming and outgoing mail servers that your ISP requires. Examples of this are: Your full email address. The type of email account: POP3, IMAP, or ...If only one CD, DVD, or Blu-ray disk is causing a problem, it is an issue with the disk and not the drive. Based on the symptoms mentioned in the table below, click the corresponding link to the Dell knowledge base article for specific troubleshooting steps. Table 1 - Identifying the symptoms and links to helpful troubleshooting resources.Sep 1, 2023 · Cause. Sleep mode related issues can be caused due to outdated BIOS, chipset, or video drivers, incorrect power settings in Windows, old or corrupt hiberfil.sys file, third-party software or applications, corrupt operating system files, and so on. Press and hold the Windows () key, and then press the q key. In the Search box type, troubleshoot. Click or touch Troubleshoot (system settings) in the list of programs. Under Find and fix other problems click or touch Bluetooth, and then click or touch Run the troubleshooter, and then follow the prompts.Reinstall the latest version of the Dell Help & Support application (the Dell Help & Support application is in the Application category). For more information, see Dell KB article 123347: Drivers and Downloads FAQs. After installing, wait 5 minutes before attempting to launch the application. The application should now function correctly.Mar 3, 2023 · Suggested Quick Fixes: Reseat the USB cable or wireless USB receiver. When you have a wireless USB or Bluetooth mouse, install new batteries. Insert the USB cable or wireless USB receiver into another USB port to test. Save any data, close any open programs, and restart the computer. Jul 21, 2023 · If the Dell laptop can turn on with the AC adapter only, and if you notice the battery symptoms that are mentioned below, see the Dell knowledge base article How to Troubleshoot Dell Laptop Battery Issues. The battery does not hold a charge. The battery indicator LED does not glow or blinks continuously. The laptop does not recognize the battery. Mar 24, 2023 · If there is still no display showing, check if video was shown during the POST routine. If video was shown during POST, the display or graphics driver could be the cause. Restart the computer into Safe Mode. To load Safe Mode, press and hold the F8 key as your computer restarts. This loads the Advanced Boot Menu. Whether you're working on an Alienware, Inspiron, Latitude, or other Dell product, driver updates keep your device running at top performance. Step 1: Identify your product above. Step 2: Run the detect drivers scan to see available updates. Step 3: Choose which driver updates to install. This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Window 11 and Windows 10. Summary: This article provides troubleshooting steps to resolve issues with sleep or hibernation mode on a Dell desktop or laptop running on Window 11 and Windows 10.Whether you're working on an Alienware, Inspiron, Latitude, or other Dell product, driver updates keep your device running at top performance. Step 1: Identify your product above. Step 2: Run the detect drivers scan to see available updates. Step 3: Choose which driver updates to install.Aug 28, 2023 · 6. Clean your charging port. 1. Connect the PC to a wall socket directly. A surge protector can cause your Dell computer not to charge, even if it’s plugged in. The protector does this to guard the battery. To be sure that the issue is not caused by this simple factor, you have to power off the machine and plug it directly into a wall socket. 2. 1. Press the FN key (Function key) while powering on the system. 2. Still holding the FN key, start tapping the Windows key to bypass the issue. This should bring up the login screen. If the problem is not solved with above steps, there are other three solutions for Dell boot loop fix.SupportAssist is a proactive monitoring software with automatic failure detection and notifications for Dell PCs and tablets. SupportAssist is free of charge, secure, and streamlines traditional support routines. Download SupportAssist for Home PCs here. Read article. To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes. If installed from the Microsoft Store, you can ...To install My Dell: My Dell is preloaded on all Inspiron, G Series, XPS, and Vostro devices built after 8/22/18. To reinstall, download My Dell on the Microsoft Store and then click Get to install the application. If you are prompted to allow the program to make changes to your computer, click Yes. If installed from the Microsoft Store, you can ...Apr 10, 2018 · Additional Information. This article designates Dell laptops and desktops that have been tested for update to Windows 10 2022 Update (Build 22H2), and previous versions of Windows 10. If your device is not listed in the tables below, Dell is not testing the device and drivers will not be updated for that model. To uninstall the Dell Download Manager. Open the Start menu by clicking the Start button in your taskbar. Click Control Panel. Click Programs and Features. On the programs list, double-click Akamai NetSession Interface. Click Uninstall. A dialog box should appear to indicate that the uninstall process was successful.Jun 12, 2023 · For detailed information about support and system requirements for Windows 11 on Dell devices, including TPM requirements, see Dell KB article, "Windows 11 – Scope of Support and System Requirements". For more information about Windows 11, see Dell's Windows 11 learning page, or see Microsoft's Windows 11 page for features. Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the power issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). Jul 23, 2021 · Flip the laptop over. Push on the battery release button or buttons to release the battery form the computer and remove the battery. Power on the computer without the battery, allowing it to boot completely. Completely power the computer down and remove the cord once again. Reinstall the battery, plug in the power adapter and re-boot the computer. Tutorial on Dell Webcam Troubleshooting Guide in Windows 11. When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player. For information about, help using and fixing issues with your webcam (web camera, web cam), and how to enable or disable your webcam, see the section that ...1 day ago · Ensure the Dell Docking Station WD19 and WD19S is connected properly to its adapter (240 W). Ensure that the cable LED of your docking station is ON. Disconnect and then reconnect the USB-C cable to your laptop. Peripherals connected to the docking station do not work in a pre-OS environment. This step is crucial as Microsoft's uninstaller disables the services as well. Choose SupportAssist and uninstall, Uninstall Dell updates by running the the uninstaller again. If Support Assist doesn't show in List ignore this step. Reboot (important) Delete following folders and ignore the once which are already deleted.Dec 31, 2021 · If you can't wake your computer from Sleep Mode, it's possible your BIOS is reducing power to the ports where your monitor and/or Bluetooth devices (mouse, keyboard, etc.) are connected. If you're using a laptop, some of them don't allow you to wake them using external Bluetooth devices. It's also possible you need to check your Windows ... Tutorial on Dell Webcam Troubleshooting Guide in Windows 11. When available, closed caption (subtitles) language settings can be chosen using the Settings or CC icon on this video player. For information about, help using and fixing issues with your webcam (web camera, web cam), and how to enable or disable your webcam, see the section that ...If your Dell laptop won't turn on, there are a variety of hardware and software problems to troubleshoot. You can check for beeps or flashing lights that could indicate a failed POST test and... Fix 2: Perform a hard reset. A hard reset helps drain static electricity that may be causing the power issue. To perform a hard reset, follow these steps. Turn off the computer. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). Aug 31, 2023 · Common causes for fans not working, abnormal, or loud fan noise, overheating: Fans or air vents that are obstructed. Dust accumulation on vents or fans. Not enough ventilation. Physical damage. Out-of-date BIOS and device drivers. "Available on Dell XPS, Inspiron, G Series and Vostro PCs purchased in September 2018 or later. Dell PCs purchased before September 2018 will not have all the features enabled. My Dell strives to improve your experience by centralizing key Dell applications & features into one application which contains important system information and help to keep you informed about warranty, help articles ...

6. Clean your charging port. 1. Connect the PC to a wall socket directly. A surge protector can cause your Dell computer not to charge, even if it’s plugged in. The protector does this to guard the battery. To be sure that the issue is not caused by this simple factor, you have to power off the machine and plug it directly into a wall socket. 2.. Ottcmavm

The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking "Next" to begin the restore process. Once completed, click "Finish." How to upgrade to Windows 11 from Windows 10 ... The troubleshooting steps in this article help resolve common video or display issues with a Dell monitor connected to a desktop or laptop. Some symptoms that indicate an LCD display or video issue include: A blank or black screen. Color fade. Fuzzy, blurry, distorted, or stretched image.Resolution. 1. Unlock the Flash Card. NOTE: If you are not using an SD card, go to step 2. Most, but not all Secure Digital (SD) cards have a lock lever that write-protects the data on the card. Find the small notch on the left or right edge of the SD card. Pull the switch up OR in the direction the label states to unlock the SD card.Dell Update app issues. Hi, whenever I open the Dell Update app, the Dell Update loading screen covers my laptop for 5-10 minutes however during this time my laptop doesn't recognize that the app is open. I then get to the main screen. I click on the check button to check for updates but the check button remains dark for 1-2 minutes and then I ...Jul 19, 2023 · Right-click the device listing, and select Properties. Select the Power Management tab. Ensure the box next to Allow this device to wake up computer is cleared. You can either change the power settings for all the devices listed or do one at a time to determine which device caused the issue. Turn Off Fast Startup. For Dell laptops with removable batteries, see the User Guide for your Dell laptop for step-by-step instructions to safely remove the battery. NOTE: On select Dell Latitude laptops, try to recover the laptop using the forced ePSA method from a POST or boot failure.Jul 23, 2021 · Flip the laptop over. Push on the battery release button or buttons to release the battery form the computer and remove the battery. Power on the computer without the battery, allowing it to boot completely. Completely power the computer down and remove the cord once again. Reinstall the battery, plug in the power adapter and re-boot the computer. To change the default sound playback device in Windows 8 or 8.1. Right-click Start, and then click Control Panel. Click Hardware and Sound. Click Sound. In the Playback tab, select the audio device that you want to use. Click Set Default, and then click OK. The external audio device causing the issue can be disabled so that the issue does not ...May 6, 2021 · It's this "Fusion Service" driver library that was stuck not being able to auto-update, you must download it and install separately. THEN, re-run "my dell" and it will work. NOTE: This "Fusion Service" is now showing up under my own Service Tag as of 4/15/22, but its filename is the same. It even says in its description THIS is a GENERIC ... Mar 3, 2023 · Suggested Quick Fixes: Reseat the USB cable or wireless USB receiver. When you have a wireless USB or Bluetooth mouse, install new batteries. Insert the USB cable or wireless USB receiver into another USB port to test. Save any data, close any open programs, and restart the computer. Jul 5, 2023 · Power the computer off. Power the computer on. At the Dell logo screen, tap the F12 key several times until you see Preparing one time boot menu in the upper right corner of the screen. At the boot menu, select the device under UEFI BOOT that matches your media type (USB or DVD). Select your keyboard language. To perform a hard reset on a Dell computer, follow these steps. Turn off the computer. Disconnect the power cable (for desktops), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery). NOTE: For Dell laptops that have a nonremovable battery, learn How to Reset Real Time Clock (RTC) to Recover Your Dell ...Dec 31, 2021 · If you can't wake your computer from Sleep Mode, it's possible your BIOS is reducing power to the ports where your monitor and/or Bluetooth devices (mouse, keyboard, etc.) are connected. If you're using a laptop, some of them don't allow you to wake them using external Bluetooth devices. It's also possible you need to check your Windows ... To disable the DMA mode on the optical drive, follow these instructions: Press the Windows key + R to open the Run dialog box. In the Run dialog box, type devmgmt.msc then press the Enter key. In the Device Manager window, expand DVD or CD-ROM drives. Right-click the optical drive and select Properties..

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